COTA Voice

Need Assistance?
cotavoice@emcresearch.com

WE WANT TO HEAR FROM YOU

Together, we can improve mobility for everyone in Central Ohio

COTA wants to hear from you! Join the COTA Voice customer research group, and we will reach out periodically for your opinions on COTA services and mobility in Central Ohio. Many COTA Voice surveys come with thank you rewards!

FIRST NAME*
LAST NAME*
ZIP CODE*
PHONE NUMBER
EMAIL ADDRESS*
RECEIVE SURVEY BY TEXT
- I agree to receive occasional text messages regarding COTA Voice surveys, in addition to or instead of occasional emails.
CONSENT I agree to the privacy policy.*
- EMC Research administers the COTA Voice customer research panel on behalf of the Central Ohio Transportation Authority (COTA). Customers may opt in to share information for COTA’s research purposes, and may be offered gift cards or entries into drawings to thank you for your time.
  
  The results of research administered through this panel will be reported to COTA and other partner organizations. Research responses will be aggregated and reported as a whole, and no responses will ever be shared in a way that can link them to a specific person. Your contact information will be used only to invite you to future research or to communicate about rewards or related administrative issues. You may decline to participate in any particular study at any time, and you may opt out of all future participation at any time by emailing cotasurvey@emcresearch.com.

WHAT IS COTA VOICE?

COTA Voice gives COTA customers a say in improving COTA services and designing the future of mobility in Central Ohio. COTA Voice is a voluntary, opt-in, confidential customer research group for Central Ohio residents who use COTA. Members will be contacted no more than once or twice per month, and many surveys will come with a gift card or entry into a cash drawing to thank you for your time. The research group is administered on behalf of COTA by EMC Research, a market research and analytics firm with offices in Columbus, and a member of the Insights Association.

HELP

For any questions about signing up for COTA Voice, surveys, survey thank-you rewards, or any related issues, email Aaron at cotavoice@emcresearch.com.

COTA INFORMATION

For information about COTA services, visit www.cota.com or contact COTA Customer Service at (614) 228-1776.